1. Do you charge shipping & handling -- is shipping really FREE?
Shipping is FREE on all orders over $25.00
2. Do you do partial shipments?
Yes, and you can find all your split shipments listed within your original order.
For most orders* over $25, split shipments are normally done automatically so that in-stock items are shipped without being held back by items that are back ordered.
3. Do you ship to APO/FPO or PO boxes?
Yes. These are supported by the free airmail shipping and the USPS shipping services.
4. When will I get my order?
Standard FREE shipping orders time for destinations: US via USPS  typically delivery time  5 to 12 business days

How to return a product?

Here’s what to do:
(A) Items must be returned with original packaging, manuals, and all accessories and documents provided by the manufacturer.
(B) If a product is DOA or shipped incorrectly, Blue Due Vaps covers all shipping charges. For all other cases of returns, a staff will quote you the actual shipping costs incurred (the non-refundable portion), and provide you a RMA number.
(C) Proceed and send the items to the RMA address. Note that the returning package must be postmarked within 14 calendar days from the date you received the RMA number.
(D) Processing time after your return arrives is about 10 days. Refund, should you request one, is sent corresponding to the original method of payment, and you will receive a confirmation e-mail.
(A)If products are altered or modified, warranty and money back satisfaction become void.
(B)The satisfaction guarantee does not cover customized, volume discount, and/or wholesale orders.
(C)When returning, we recommend using a trackable shipping method. Blue Due Vaps cannot be held responsible for items lost on the way back.